We make it our priority to deliver & stock groceries before your arrival. In some instances, particularly during busy vacation seasons, there may be delays due to housekeeping, inspections, traffic, and heavy order volume. In most cases, you should receive your order by no later than your arrival time of 4 pm. If you have paid for early check-in, we will shop & deliver the day before you arrive.

Refrigerated and frozen items will be stored appropriately. All other items will be arranged neatly on the counter.

Yes. If you are using the online store, you can list them in the “Notes” section during the shopping process. We will do our best to accommodate these requests.